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August 2006
Drive off well informed when hiring a car
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Hiring a car gives you the freedom to explore, but make sure you are fully informed before you zoom off into the sunset.

Of course you always read the small print on any contract.

When hiring a car, though, at home or abroad, make sure:

  • you shop around for a good price
  • you are clear about the terms and conditions - at the time of purchase if on the Internet and on the contract you sign on departure
  • the paperwork details everything you have paid for
  • you are aware if you have to pay for extras like child seats
  • you have adequate insurance and tax
  • you are aware of cancellation charges
  • the rental office is going to be open at your scheduled time of arrival - and allowing for a delay
  • you know what type of fuel the car takes
  • you scrutinise the car before departure, checking bodywork, tyres, lights, seatbelts, windscreen wipers and brakes
  • the company has a 24-hour helpline - with English-speaking operators if necessary

If you already have personal travel insurance, you probably do not need to purchase the car hire company's personal accident insurance.

If possible leave and return with the fuel tank full and keep the receipt to show you have filled the tank just before handing the car back in case of dispute.

When you hand the car back, check the car thoroughly and have it signed off. Tear up any blank credit card slips.

Here are some car hire dealers and brokers:

www.insurance4carhire.com offers an annual policy waiving any excesses.

Drive Safe (www.nationaldrivesafe.co.uk) has rules for driving in different countries.

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